Do the right thing

Hey Learners,

Life rarely offers us clear-cut decisions. The decisions you make, even the tough ones, play a big role in shaping your path and character. How you navigate those moments reveals your values and integrity, equipping you with an important skill that will support you throughout your career.

Workplace ethics can be tricky. At times, the “right” decision isn’t always obvious. For example, you may encounter a situation where a client you’re working with begins sending frequent messages outside of work hours. These messages might appear harmless at first—asking about upcoming appointments, seeking reassurance on progress, or sharing updates about their daily life. However, responding to them can blur professional boundaries and set expectations that go beyond your role.

On one side, you want to be supportive and sometimes they reach out because they feel most comfortable speaking to you. On the other hand, you have a right to disconnect from your work.

These moments can be challenging, but they also provide an opportunity to demonstrate professionalism and integrity.

Here are few general tips to help you navigate ethical dilemmas effectively:

  • Know your code: familiarise yourself with your industry’s code of conduct and your organisation’s policies. Although these may not provide easy answers, they will provide a strong foundation for critical thinking and ethical decision-making
  • Ask questions: if something doesn’t feel right, speak up. You can ask for clarification or advice from a trusted supervisor or colleague when you’re uncertain of how to proceed
  • Think long-term: always consider the consequences of your choices and how they could impact yourself, your work, and your clients. Making ethical decisions will help protect your career and reputation, as well as your client’s wellbeing
  • Use your training: your courses will cover important guidance on ethical standards and practices. Use what you’ve learned in your studies and placement to guide your actions

It is essential to think and act ethically when supporting your clients and their needs. Since the people you work with may be vulnerable, understanding the principles of ethics will help you provide the best possible care for every client and ensure their wellbeing.

Doing the right thing is not always the easiest path, but it is always the most rewarding. By building your ethical awareness now, you can set yourself up for a successful and positive career.

Happy Friday!

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